Question 1

Where can I get the products of Potion Alchemy?

Accepted Answer

You can purchase our products via our website at www.potionalchemy.com

Question 2

Can I take YSJ Artisanal Tonic during pregnancy or breast-feeding?

Accepted Answer

We advise pregnant individuals to abstain from consuming this tonic as a precautionary measure. Considering the presence of alcohol in the tonic, it is strongly recommended that lactating mothers consult with a healthcare professional prior to including it in their dietary routine. Seeking guidance from a healthcare professional ensures appropriate decision-making in light of individual circumstances and health considerations.

Question 3

Is it safe to consume YSJ Artisanal Tonic along with other medications or supplements?

Accepted Answer

To ensure optimal absorption and efficacy of both the tonic and medications or supplements, it is advisable to maintain a minimum 2-hour interval before or after taking the YSJ  Artisanal Tonic. This allows sufficient time for proper absorption and avoids any potential interactions. It is also recommended that you consult with a healthcare professional or pharmacist regarding any potential interactions or concerns specific to your individual health situation.

Question 4

Is Potion Alchemy products suitable for vegetarians?

Accepted Answer

Absolutely. All our products are suitable for vegetarians.

Here is the list of ingredients used, for your easy reference.

Cooked Glutinous Rice, Red Yeast Rice, Rice Leaven, Wolfberries, Ginseng, Polygonum Multiflorum, Eucommia Bark, Astragalus Root, Rehmannia Root, Chinese Angelica Root.

配料：糯米、红曲米、米曲、枸杞、人参、何首乌、杜仲、黄芪、地黄、当归

Question 5

What is the shelf life of YSJ Artisanal Tonic?

Accepted Answer

For the best possible freshness and efficacy, we highly recommend consuming the tonic within 3 months from the date of purchase. Beyond this period, refrigeration is advised to maintain its potency and preserve its beneficial properties. To ensure its quality, it is also essential to store it in a dry and cool place, away from direct sunlight.

Question 6

What is the shelf life of YSJ Fusion Condiment?

Accepted Answer

To maintain optimal freshness and efficacy, it is important to refrigerate the tonic as soon as you purchase it. We highly recommend consuming the tonic within 3 months from the date of purchase for the best possible experience and maximum benefits. Refrigeration helps preserve its quality, ensuring you can continue to enjoy its goodness throughout the recommended timeframe.

Question 7

I noticed a separation (sediment) in the YSJ Artisanal Tonic. Is it still safe to drink?

Accepted Answer

Absolutely. It is normal for sediments to settle at the bottom of the bottle when left undisturbed for a period of time. To ensure an even distribution of the ingredients, we recommend shaking the bottle well before consumption. This simple step will help mix the contents thoroughly and enhance your experience with the tonic.

Question 8

What are the delivery options?

Accepted Answer

We have partnered with reliable local courier services to ensure the safe and timely delivery of your potion orders. Currently, we offer the following shipping methods:
 
Delivery or Self-Collection options are available at the check-out page.

Shipping Rates: 
$15 per delivery location.
Free Delivery $100 and above in a single transaction.

If you have any further questions or need assistance regarding shipping, please email to enquiry@potionalchemy.com or WhatsApp +65 8875 6308.

Question 9

Can we self-collect?

Accepted Answer

Certainly! We offer the option of self-collection at convenient locations such as Jurong Point. Once you have placed your self-collection order, our team will contact you to arrange the details and notify you when your order is ready for pickup.

Frequently asked questions